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January 2010
 VOLUNTEERING NEW ZEALAND FOCUS:
Volunteering across the generations - Volunteer Awareness Week 2010 theme
The theme of the forthcoming Volunteer Awareness Week 2010 (Sunday 20 - Saturday 26 June) will be Volunteering Across The Generations.
A key objective of the Awareness Week is to encourage more people to volunteer - "raising people not money". The theme will highlight the opportunities for volunteering across all generations, how different forms of volunteering appeal to particular generational groups and various examples of intergenerational volunteering, including family volunteering.
Family volunteering is a way in which all the members of a family through all their different ages are able to go together and serve their community.
Other forms of intergenerational volunteering which might be highlighted would be programmes such as the SuperGran project where experienced and knowledgeable grownups provide practical tuition in household management to younger people and families. Likewise, young people volunteering to help those who are older might also be featured, such as high school students becoming involved in aged care services.
Volunteering NZ as the co-ordinating agency for the Week will provide information and some resources to assist participation in the week. The Volunteer Centres will play leading roles within their communities arranging a variety of events and helping publicise the events of local agencies in their district.
VNZ encourages all organisations which have volunteers involved in their programmes to start planning now activities for the Week which will acknowledge and demonstrate the work and contribution of their volunteers and encourage people from all generations to join their service.
Visit www.volunteeringnz.org.nz for updates on planning for the Week.
Volunteer Managers Survey will close on 15 February
More than 600 individuals have already completed the survey which represents a very good result. However the more who respond the better the result. Recognising that many might be away during holiday season and did not learn about the survey or have the opportunity to participate earlier, the closing date has been extended to 15 February 2010.
We therefore ask for reminder notices to go out to your various networks - letting everyone know there is an extra two weeks available for responding while thanking those who have already responded. It will take only 15 minutes of individual's time to complete the survey. Here is the link to the survey.
Recapping on our earlier message, the survey is for anyone involved in any way in managing or co-ordinating volunteers, whether called a volunteer manager, coordinator or something else entirely.
It is a part of a study being conducted by Drs Carolyn Cordery and Karen Smith of Victoria University of Wellington. By identifying training needs and career paths, the study aims to add to the development of capacity in the sector, and support managers and volunteers. It will also feed into the VNZ Volunteer Management Development Strategy. The study is being actively supported by Volunteering New Zealand and the Tindall Foundation has provided funding. Volunteer Wellington and others assisted in the preparation of the survey questionnaire. The questions ask about the participants' background, roles, challenges and training needs.
If you have any queries please contact: Nick Dutton at Nicholas [dot] dutton [at] vuw [dot] ac [dot] nz or by phone at (04) 463 5233 extn 8948.
NEW ZEALAND NEWS
Many more new migrants and WINZ clients volunteering in Wellington
Volunteer Wellington has experienced an immense increase during 2009 in the numbers of new migrants and people registered with Work and Income seeking volunteer positions through them. They have experienced this through all their offices in the Wellington region.
The Centre's statistical update released in January has shown that all its offices combined received 53% more WINZ registrants in 2009 compared with 2008. This comes as a result of the continuous effort of the Volunteer Centre and the local WINZ office. Their relationship recognises that many job seekers, especially young graduates, are interested in volunteering and engagement in their local community. However, they often do not know where and how to start their volunteering experience. Many of them simply do not know 'how volunteering works'. Hence, such partnership is extremely important as it provides the job seekers with the opportunity 'to match' and aids their future employability.
The job seekers can find out about the opportunity to volunteer and the nearest volunteer centre from their WINZ case officer. After they visit the volunteer centre and are interviewed, they can choose from the available volunteering opportunities. Together with WINZ, Volunteer Wellington also runs information seminars for job seekers where they can learn about volunteering.
New migrants who are settling permanently in Wellington are another group which has increased their interest in volunteering. In comparison with 2008, 42% more migrants registered as volunteers in Wellington region. This achievement again is a result of an intersectoral partnership between Volunteer Wellington and the regional Settlement Support office. One of the goals stated in the Plan of Action for Wellington regional settlement is to promote the opportunities for newcomers to volunteer and contribute to their local community and feel a sense of belonging. This helps building networks and provides a pathway to paid employment. Volunteer Wellington is a lead player in working to achieve this.
VOLUNTEERING PEOPLE
Council staff ready to volunteer for emergency
 Photo courtesy of CDEM: (left to right) Jacqueline Mannes (Public Information Manager), Murray George Phillips (Operations Unit) and Jo-Anne Dulieu (Logistic Unit)After 18 months of study attending numerous civil defence courses and training sessions, three staff from Palmerston North City Council finally received their NZQA National Certificate for Civil Defence (Response) Level 2. These volunteers have only been involved in CDEM for the past five years. All are members of the local Emergency Operations Centre.
VOLUNTEERING RECOGNITION AWARDS
CDEM coordinator recognised
 Bill Hutchinson, Civil Defence Coordinator for the Far North District Council, was awarded the Queens Service Medal (QSM) for services to the New Zealand Fire Service in the Queens Birthday honours. Bill has served with the Kaikohe Volunteer Fire Brigade for 33 years and has been the Chief Fire Officer since 2000.
This was not the first time Bill was recognised for his achievements in the community. Under his leadership his brigade was awarded the National Commanders Fire Station of the year award in 2005, one of only two to have been presented. He was also recognized by the Far North District Council in 2006 in their annual citizen awards, and made a Paul Harris Fellow and Honorary member of the Kaikohe Rotary Club.
*photo courtesy of CDEM
INTERNATIONAL NEWS
Strengthening volunteering in Pacific - National volunteer Centre in Fiji
A new national body has been established on the map of the volunteering world. Fiji's National Volunteer Centre (NVC) funded by Vodafone ATH Fiji Foundation opened its door last December as the part of the Fiji Council of Social Services.
So far, the NVC has registered several hundreds of unemployed and employed volunteers across Fiji.
The island nation experienced the economic downturn with many people falling into hardship and poverty as employment growth slowed, jobs were lost, and food prices increased. The NVC is expected to provide unemployed people who have a passion for volunteering with opportunities to make a difference in their community. The Centre will also enable volunteers to graduate by securing employment through acquiring employability skills, positive attitude, generating income and showcasing their arts and talents. Effective volunteering has made powerful impact in the society and can make the world a better place.
The Centre's first initiative was the country's first ever Corporate Philanthropy Seminar which gathered all key corporates and businesses in Fiji. The Seminar aimed to raise awareness on, promote and encourage corporate volunteering, corporate philanthropy and corporate social responsibility in the sector. The speakers of this half a day event discussed number of topics such as philanthropic leadership, corporate volunteering, corporate philanthropy, social and economic investments.
If you would like to get in touch with the Fiji NVC please contact Neil Maharaj at projects [at] fcoss [dot] org [dot] fj.
Sign up as a supporter of IYV+10
The International Association for Volunteer Effort (IAVE) is calling on volunteers worldwide to sign up in support of the tenth anniversary of the UN International Year of Volunteers (IYV+10) in 2011. To build momentum for this important anniversary, it asks you to add your voice to the call to make IVY+10 another landmark year for volunteering.
United Nations international years tend to come and go, but some make a real and lasting difference. The UN International Year of Volunteers (IYV) in 2001 was a watershed in the development of volunteerism worldwide. The anniversary year excited people's imaginations, created renewed interest in volunteering, and led to innovative developments such as the growth of academic research into volunteerism, the rise of national volunteer centers, and the growth of corporate volunteering.
The reason IVY made such an impact was because it was taken up and adopted by volunteers around the world, who turned 2001 into "their" year. The UN does not always mark the tenth anniversary of its international years, but because of the success of IYV, 2011 will be designated as an official celebration. That means there is a golden opportunity to build on the achievements of the last decade, and give another boost to the development of volunteerism. But IAVE needs you to make it happen.
We need to build the profile of IYV+10 and create excitement and interest in the anniversary year. It is also important to steer the agenda towards key areas of concern to civil society. In addition, ordinary volunteers need to be made aware of the anniversary year, and understand the role they can play to address global issues that affect the lives of everyone on the planet.
To build support for these aims, IAVE is calling to people to sign an online petition to mark and celebrate IYV+10 in their communities, schools, and organizations; and join other collaborations to spread the influence of the anniversary year.
Follow this link to add your name to the list of IYV+10 supporters.
"Just Awards" - not a prestigious trophy!
 Very soon, one foundation and one media organisation will be awarded with the inaugural Just Award which aims to highlight the irrational, the irresponsible, and the irrelevant organizational behaviors that most affect the work of social service and social change. With a particular emphasis on the world of philanthropy and with the support of respected judges, this initiative comes as a joint project from Blue Avocado and Nonprofit Online News, the two US based non-for-profit news and resource online portals.
The first "Justie" will be awarded to a foundation or funder for Narcissism in Philanthropy in 2009, and the second "Justie" to a newspaper, website or media outlet for Abominable Media Coverage of the Nonprofit Sector.
This Award is both to have fun and to help make change. According to the founders, the Just Awards will look sharply at how funders behave in ways that distance them from the public and the people they serve, damage the nonprofit organizations they support, and subvert the missions of their grantees. Full information and nomination forms are available at the new Just Awards website: www.justawards.org.
Workplace and corporate giving 'hit by volunteering'
Source: ThirdSector Online
Levels of corporate and workplace giving have been badly hit by an increase in the number of businesses replacing charitable donations with employee volunteering a number of the UK based charities have recently claimed.
They said the level of donations they received from businesses had fallen as employee volunteering had grown since the start of the recession. There was also a trend of companies emphasising volunteering over the promotion of employee fundraising since the beginning of the recession.
As an example comes a charity which was apparently not raising as much money through workplace giving as it had hoped. "There can be a problem when what employers want is for their staff to engage with each other and with the charity, but what we need is for them to raise funds," one of the charity's employees stated. "Businesses can see that the charity receives a direct benefit when their staff volunteer, but we do really need them to raise funds for our ongoing work."
This trend has serious consequences for charities that rely on a certain income and have been hit by people volunteering and thinking they've done their bit for charity for the year.
However, some have cast doubt on the link between the two activities, as not all workplace giving is match-funded by employers, and businesses are almost always asked to pay for employee volunteering schemes. They give the example of the Yorkshire and Clydesdale Bank which had increased the number of employees that were released to volunteer for good causes by 30 per cent in the past 12 months and planned to increase it further this year. At the same time, the bank had not reduced its charitable donations or the scale of workplace giving.
NATIONAL EVENTS
Australasian Retreat for Advanced Volunteer Managers
17-19 March 2010, Hahndorf Hotel, Hahndorf, (just outside Adelaide) South Australia
 As at Wednesday 27 January, there were only nine places left for this annual event - just four of those registered are from New Zealand. The Retreat offers an educational and professional development opportunity for volunteer programme managers who are past the 'basics' of their profession and are seeking new challenges. The theme this year is Volunteer Management ~ What does it take?
Andy Fryar and Martin J Cowling are joined this year by Jayne Cravens from the USA, DJ Cronin from Queensland and Meg Webb of Volunteering Tasmania as guest Faculty members.
To download a brochure or to register, visit the 2010 Retreat website.
Community Economic Development Conference
9-11 February 2010, Waitakere, Auckland
This inaugural New Zealand community economic development conference is aimed at people from not-for-profit organisations, government agencies and councils who wish to explore international best practice in the fields of community-led local economic development, social enterprises, social finances, asset transfer and enabling support mechanisms.
The conference has attracted a wide range of international and New Zealand presenters, who will challenge conventional approaches to community economic development, explore new ways of thinking, encourage entrepreneurship and inspire participants to engage in actions that will enhance communities' well-being. Prior to the conference two specialist two day workshops will be run on Asset Based Community Development (ABCD) and Cultural Planning led by two leading overseas specialists. For further details and to register for the conference and workshops, go to: www.cedconf.org.nz.
The National Not-for-Profit Sector Conference: The Way Forward: Inspiration + Skills
11-12 March 2010, Waipuna Conference Centre, Auckland
This conference focusing on management and governace of the not-for-profit sector will feature number of interesting speakers including Hon Tariana Turia, Trevor Taylor and Margareth Wheatley.
For further information visit http://nfpconference.co.nz/ or contact events [at] grow [dot] co [dot] nz.
Involve 2010 Connect: Together We Are Stronger
17-19 November 2010, Auckland
This three day event organised by NZ Aotearoa Adolescent Health and Development will focus on ways to empower young people. The conference promotional video is available from Youtube. Check out the conference website for programme, registration and fees www.involve.org.nz.
INTERNATIONAL EVENTS
2010 Australian National Conference on Volunteering
27 - 29 October 2010 Sebel Albert Park, Victoria
The dates for the conference have just been announced and further information will follow in the next couple of months. For further announcement on the theme, programme and registration keep an eye on www.volunteeringaustralia.org.
IAVE 2011 World Volunteer Conference
24-27 January 2011 Resort World Hotel, Sentosa, Singapore
Hosted by Singapore's National Volunteer & Philanthropy Centre, the event will run in conjunction with the tenth anniversary of the International Year of Volunteers (IYV+10) and IAVE's 40th anniversary. In the tradition of recent IAVE conferences, an affiliated Youth Volunteer Conference will be held on January 21-23 at the campus of the Singapore Management University.
The two-and-a-half day event will have a mixture of conference sessions, forums, and workshops. On the agenda will be issues of poverty eradication, literacy, health, environmental sustainability, the baby boomer generation, youth, religious bodies, leadership development, cross-cultural sensitivities, research into volunteer capital, risk management, episodic volunteering, large-scale events, humanitarian relief, and corporate volunteering.
Further information and the draft programme are available from the IAVE website.
Grantmakers for Effective Organisations - 2010 National Conference unleashing Philanthropy's Potential
12-14 April, Pittsburgh, USA
This event aims to explore how to unleash philanthropy's potential through grantmaking. The participants will try to answer the questions: How can philanthropy play its most powerful role in supporting a vibrant non-profit sector?
Visit www.geofunds.org for detailed programme information and registration.
2010 Joint World Conference on Social Work and Social Development
10 - 15 June 2010 Convention and Exhibition Centre, Hong Kong, China
This first ever consortium will offer a platform for more than 2,000 professionals, academics, practitioners, social planners, policy makers and advocates from East and West to meet, exchange, and develop an action agenda for social work and social development in the next decade. There are three Conference themes:
1) Life Course Challenges & Actualization
2) Social Inclusion for Whom? Equity for What?
3) Sustainable Environment
For further information and registration visit the official conference website www.swsd2010.org.
The Role of Community in Economic and Disaster Recovery
25-28 July, 2010 New Orleans
This conference will offer the opportunity for community development practitioners and scholars to meet and discuss successful ways to promote all facets of community development. They invite participation on all aspects of community development, including economic and social programming. New Orleans is an ideal site for this conference because it launched major new programming under extremely difficult conditions. In a literal sense, many communities in New Orleans had to be rebuilt. The conference is designed to learn from the New Orleans experience and to compare and contrast that work with similar experiences world-wide. More information available from info [at] iacdglobal [dot] org.
RESOURCES and EDUCATION/PROFESSIONAL DEVELOPMENT
In the year opening edition, we discuss the role of volunteering in tourism in NZ and in general. The New Year is a great opportunity for new resolutions - boards with micromanagement problems might consider how to best deal with this issue. We present you an article which analyses the reasons behind boards' tendencies to micromanage and it offers suggestions on how to prevent micromanagement. For the ones who still can't fully grasp the relation between social media and volunteering, e-volunteerism has published an article which might offer assistance.
Volunteering in tourism - NZ potential
After fundraising, the changing nature of volunteering is probably the most frequent topic we hear being discussed at the sector's conferences, round tables, discussion forums, workspaces. The issue which concerns most of the professionals is how to recognise the elements of change and tailor the volunteering programmes accordingly. The success or the lack of it in attracting and retaining volunteers, making their volunteering experiences a gain for everyone involved is either a joy or a nightmare for community organisations in these times. The accomplishment of having lots of happy volunteers in the house can no longer depend on the formula for success which applied 20 or more years ago. And there is no unique new formula applicable across the sector either, as a continuous diversification of needs and aspirations asks the practitioners to differentiate between the clients and the variety of project set ups. Therefore, in order to be able to create valuable tailored programmes, it is necessary to analyse and understand each area of volunteering separately
One such analysis was recently presented* by Dr Karen Smith of the Victoria University in Wellington who talked about the current nature of volunteering in tourism and how it will reflect in the future. While the full presentation accompanied with the video recording of the actual seminar session called The Future of Volunteers in Tourism is available from the Victoria University website, there are couple of points worth emphasising.
Volunteering in tourism: the basics
Volunteers in tourism showcase in two possible roles as guests or hosts. The host volunteers usually give their time within the three different settings:
- Attractions such as museums, cultural and historical sites, environmental sites and other such as zoos, gardens. Their volunteering could appear in couple of different settings.
- Places at the destination of travel that promote and facilitate tourists experiences e.g. visitors info centres, rescue services, meeting people at the airports
- Events such as mega sport events, community events and fairs, different type of festivals where volunteers undertake variety of roles
On the other side, guest volunteers are mostly the people who travel as tourists to some destination and there they engage in volunteering. They either spend just part of their holiday volunteering or go on holidays only for volunteering. There are also gap year volunteers who might spend up to a year volunteering at some place.
Looking into the future
For the volunteering sector in NZ there are two aspects to look at in the tourist industry.
According to the Ministry of Tourism, almost 2.5mil people visited New Zealand in 2009 and the direct and indirect services contributed to more than 9% of the country's GDP. The foreseen annual growth for the next 5 years is 2.5% which would per year bring almost 3mil visitors into the country.
Some of these visitors are coming to NZ as part of their travels and might be interested in staying longer if there were volunteering opportunities on offer. However, very few local communities have the volunteering programmes for visitors and most tourists after few days of cruising around the local beach or bush track hop back in their rented camping van and drive off to another place. Therefore, the potential for the local councils and community organisations to keep their visitors for a longer time may have been lost. Overseas research as suggested by Dr Smith have unveiled that successful local volunteering programmes have had the following:
- Low cost facilities which will attract the tourists to stay longer,
- Accessible location and attractive natural and historical sites,
- Local community that is friendly and welcomes outsiders,
- Supportive local city and district council.
Another target group for community organisations involved into tourist industries are the fellow Kiwis. Although lately most of the discussion focuses on youth and boomers, there are all age groups from university students to retired professionals and even the combination of family members across generations who are seeking the opportunities for quality experiences during their career break, gap year, retirement or just in their leisure time. And why not get them involved into tourism?!
Volunteering at tourist destinations and sites is extremely exciting and attractive as it provides a dynamic environment to meet different cultures, practise new languages, learn about the environment, history or other local features and experience the tourist attractions behind the scenes. The high profile events such as forthcoming 2011 Rugby World Cup not only attract a large number of volunteers directly involved in the games, but also people who would like to participate in the activities catering the tourists out of the games official programme such as local museums, public transport services, etc.
Of course, it is easier said than done, but filling couple of key gaps that Dr Smith identifies might help raise the profile of volunteering in tourism which practitioners in NZ should take on board:
- Redesigning the programmes that will better meet the needs of the potential and actual volunteers and the organisations with the focus on flexibility, diversity and commitment.
- As volunteer programmes are growing more complex, the volunteer management requires more resources and better leadership. Similar messages were received from participants of the recent Volunteering Unleashed conference.
- Further research is needed especially in the area of volunteers at destination points and about long term volunteer tourists, project based 'attraction' volunteering, cultural and business event volunteering.
New Zealand's tourist capacity is immense and most tourists see their experience of this country as one big breathtaking moment. Adding a bit more of an effort to include opportunities to volunteer would not make them fall in a faint. It would broaden the boundaries of their experience and further stimulate the local environment they visit (and volunteer in).
* this presentation summarises the larger study published Dr Karen Smith and Dr Kirsten Holmes under the title The Managing volunteer in Tourism. The book is available from the publisher's website.
Why Boards Micro-Manage and How to Get Them to Stop
Source: hep4nonprofits.com
If we were to ask organisational leaders for their top three complaints about boards, micromanagement would absolutely make that list. Both board members and CEOs talk about board micromanagement as if it were the weather - they complain about it, but they assume there is not much they can do about it.
Unlike the weather, there is something you can do to stop a board from micromanaging. The first step is to see micromanagement for what it really is. Only then can you determine how to get boards to stop.
The Problem:
In our experience, micromanagement is not a problem unto itself. It is a symptom of several problems. These are listed in no particular order, and they are NOT mutually exclusive. As a matter of fact, they are often interrelated.
Problem #1:The board has no clear sense of its role in the organization, and no systems to guide that role. Board Members think this is what they should be doing.
Board members are generally chosen because they are movers and shakers - they know how to get things done. Without a clear understanding of the role of the board, Board Members simply assume their job is to roll up their sleeves and do what they do best - get things done.
And so they scrutinise the accounting and the level of activity of the line employees; they talk directly to clients and employees, and then take up those client/employee concerns at board meetings. Everywhere they look, there are things that could be done better, and because they think that's what their job is supposed to be, they pitch right in to help get that job done right. Very often, board members micromanage because they think that's what they should be doing. And there are no systems in place that guide them to do anything differently.
Problem #2: The board has no policies or procedures delineating appropriate roles for staff vs. the board.
This is related to the first problem, but extends it further. Boards that micromanage generally have no clear set of procedures to define which decisions belong to the staff, and which belong to the board. With neither guidelines nor any discussion of these issues, board members venture into the staff's area of responsibility, simply because there is nothing telling them not to.
Problem #3: Most people have no experience in "leading." Our real-life experience is mostly "doing."
Most of us don't "lead" in our everyday lives. Most of us "do". The laundry and the dishes don't get done by leading; the report doesn't get written, the engine rebuilt. The customer isn't served by our "leading" but by our "doing".
When people serve on a board, they assume "doing" is how they will help the organization. They feel proud to share what they are so good at, until they are reprimanded for doing it, at which point they are confused. "Why is everyone complaining, when 'doing' is why they asked me here in the first place?"
Which leads to Problem#4.
Problem #4: Board Members are recruited to perform tasks, not to lead.
We've all heard it, and you may actually have said it. "We need an accountant on the board, or an attorney, or a PR person, etc." Organizations invite folks on the board to perform pro bono staff roles. Then when they start doing what they were invited to do, they are accused of micromanaging! The accountant on the board is asked to review the books, and before you know it, that accountant is critical of everything the bookkeeper does, including where she keeps her pencils! (Don't laugh - we've actually experienced this.)
Remember: if you invited board members to serve as volunteer staff, they are doing exactly what you asked them to do.
Problem #5: Remnants of Crisis
If your board has just experienced (or is in the midst of experiencing) a crisis, they have had to jump in with both feet to get the job done and make sure the organization survives. Perhaps the CEO has just quit with no notice, or was in a car accident. In times of crisis, the board may have to act outside its role, as they may be the only ones left to do so. (That is one of the reasons we have boards - to provide the organization with continuity.)
Once the crisis time is over, though, if the board doesn't have a clear sense of its own role vs. that of the staff, it will be VERY hard for that board to stop its management role. The danger here is that the memory of crisis becomes institutionalized, lingering long beyond the memories of just the current board members. These residual behaviors will likely be inadvertently taught to new board members, as they learn from watching. The board continues to act as if there is a crisis long after the crisis is over, micromanaging from some cellular level that is handed down over time until no one knows where it came from - it is simply the board's culture - the way things are done.
Problem #6: Fear
At the root of virtually all micromanagement is fear. Fear that if they don't do it, no one else will (or no one will do it as well). Fear that the organization will fail, will have horrible things happen to it. Fears about money, about bad press. When individuals behave badly it is usually because they feel their comfort or security is threatened in some way. When boards behave badly (and micromanagement is just one symptom of this), they are usually concerned about the health and safety of the organization. If you can keep in mind that boards micromanage because they care and therefore have fears and concerns, and NOT because they are power hungry control freaks, then you will be better equipped to get them to stop.
For the full article including on how to solve the micromanaging issues of the board please click here.
To be read - Social Media and the Gift Economy: Volunteerism in the Vanguard by Patrick Daniels
Source: e-Volunteerism
The rise of social media is contributing to the return to prominence of what is called 'the gift economy.' As social networks and online communities grow, values such as sharing, openness and collaboration are increasingly governing our relationships and the connections between us.
According to writer Patrick Daniels, social media facilitates volunteerism and other giving activities on a grand new scale, with the assistance of recent developments in technology, critical mass usage and more visibility. Yet even as our social lives move online, Daniels argues that the field of volunteerism seems ambivalent about this increasingly social web and unsure about how to harness its potential for the benefit of volunteering programmes. This e-Volunteerism feature article attempts to untangle the connection between social media and volunteerism, and sets out a framework for understanding the kind of opportunities social media offers those in volunteer management.
The full article is available to e-Volunteerism subscribers or can be purchased for $US3 from the e-Volunteerism website.
Volunteer Management Education Books for Sale
Volunteering NZ has for sale copies of four books written by Linda Graff on developing policies and risk management for volunteering programmes. The titles and prices are:
Best of All - Quick reference Guide to Best Practice $46.00
Better Safe - Risk Management for Volunteer Programmes $46.00
Beyond Police Checks - Screening Guidebook $46.00
By Definition - Policies for Volunteer Programmes $36.00
We also have copies of Mary Woods' book
Volunteers, A guide for Volunteers an their Organisations $25.00
Postage and Handling
Up to 2 publications $5.50 3 or more publication $10.00
All the prices are GST inclusive.
Posters "Do a World of Good - Volunteer" suitable for general promotions and recruiting volunteers are available free from VNZ.
Orders for all may be faxed to 04 3843637 or emailed to office [at] volunteeringnz [dot] org [dot] nz.
Payment may be made by cheque or credit card. If wishing to pay by credit card we will send you documentation to complete and return.
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